DepositPhotos.com
Queja 317177 Detalles
- Fecha cuando ocurrió 03/25/2014
- Daños Reportados: $140.00
- Ubicacion 110 E. Broward Blvd. Suite 1700 Fort Lauderdale FL 33301
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Last month I purchased 150 credits pack, I've only used 12 of 150 credits but on 18/04/2014 friday when I logged in into my account I found no credits available to my account.
I asked live support (Robin) for help and she said "There is nothing I can do for you, write to [email protected]" only shows incompetence.
They do not care about their customers and treat them like crap. Since then I have had no response. I have called them again. On the phone I got a very rude person who refused to help.
Needless to say, I am long past 2 business days and my issue is not resolved.
I did not receive my remaining credits. However, they sent me a new email of 20% discount to purchase a new credit pack.
Sounds, looks and smells like a scam and I will be contacting the authorities and ombudsman if I do not get access to my money very soon.
I hope scambook will help me to get my money back
- Erik SBID #0dce7e8990
- Publicado 04/21/2014
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